Our Customer Service Statement
‘To provide our customers with products and service so good they would enthuse to tell their friends’

You, the customer, are extremely important to us. Our dedicated customer service team are always striving to improve your experience of dealing with us. We know we have great products, but to us, the after sales service is just as important.
To ensure that you can have absolute confidence in the advice you receive not only before you purchase any of our products or services, but also the standard of care thereafter, we can promise you:-

• Staff who are all fully trained in spray tanning techniques so they can advise you from personal experience.
  
  
• Expert technical advice – our team have in depth knowledge of the use and maintenance of equipment of all our equipment.
  
  
• Next working day delivery, provided you place your order before 1pm* - see our sales order hotline page
  
  
• Free delivery on all orders over £75 (excl. VAT).
  
  
• Excellent offers – just ask our staff for details when placing your order – they will be happy to update you on the latest deals.
  
  
• Regular Newsletters packed with news, tanning tips, great ideas for promoting your business, your success stories and much, much more – we like to make our customers feel part of Sienna X
  
  
• No quibble exchange if the unlikely event that goods are faulty or not as expected – just return to us in the original packaging.
  
  
• We are on hand, whatever advice you need, Monday to Friday – 9.00am to 5.30pm. If you call out of office hours, leave a message and we’ll get back to you as soon as humanly possible.